SMS Text Message Consent

About Our SMS Text Message Program

InvoiceOwl is a business management platform that helps tradespeople and service businesses manage their invoicing, quotes, and payments. We use SMS text messages to keep you informed about important updates related to your business transactions.

By providing your phone number and opting in to receive text messages from InvoiceOwl, you are consenting to receive SMS text messages from us.

Types of Text Messages You Will Receive

When you opt in to receive SMS text messages from InvoiceOwl, you may receive the following types of messages:

📄

Invoice Notifications

Alerts when new invoices are sent to you or when invoices require your attention.

💳

Payment Reminders

Friendly reminders about upcoming or past-due payments.

✅

Payment Confirmations

Confirmation when payments have been received or processed.

📝

Quote Notifications

Alerts when quotes or estimates are sent to you for review.

📋

Contract Updates

Notifications about contracts requiring your signature or attention.

Message Frequency

The number of text messages you receive depends on your transaction activity with businesses using InvoiceOwl. Typical message frequency includes:

Invoice notifications: As invoices are created (varies by your service provider)
Payment reminders: Up to 3 reminders per invoice if payment is not received
Payment confirmations: 1 message per successful payment
Quote notifications: As quotes are sent to you

On average, you can expect to receive between 1-10 text messages per month, depending on your level of activity.

How to Opt In to SMS Text Messages

You may opt in to receive SMS text messages from InvoiceOwl through any of the following methods:

Online Form: By entering your phone number and checking the SMS consent box when providing your contact information to a business using InvoiceOwl.
Text Message: By texting "START" or "YES" to our messaging number in response to an opt-in prompt.
Verbal Consent: By providing verbal consent to a business using InvoiceOwl to receive text message notifications.

⚠️ Consent Requirement

Your consent to receive SMS text messages is not required as a condition of purchasing any goods or services. You can still use InvoiceOwl's services without opting in to text messages—you will receive notifications via email instead.

Sample Consent Language

When you opt in to receive text messages, you will see consent language similar to the following:

How to Opt Out of SMS Text Messages

You can stop receiving SMS text messages from InvoiceOwl at any time. Your opt-out request will be processed immediately.

Text Message Commands

Simply reply to any message from InvoiceOwl with one of these keywords:

STOP Unsubscribe from all messages

HELP Get help and support info

You may also opt out by:

Contacting our support team at support@invoiceowl.com
Updating your notification preferences in your account settings
Contacting the business that sends you invoices through InvoiceOwl

After opting out, you will receive a single confirmation message. You will not receive any additional text messages unless you opt in again.

Costs and Carrier Information

Message and data rates may apply. The cost of text messages depends on your mobile carrier and your phone plan. InvoiceOwl does not charge any fees for sending text messages, but your carrier may charge you standard messaging rates.

Text messages are sent via standard SMS. Supported carriers include, but are not limited to: AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

If you have questions about your text messaging plan or rates, please contact your mobile carrier directly.

Privacy and Data Protection

Your phone number and messaging data are handled in accordance with our Privacy Policy. Key points:

We will not sell, rent, or share your phone number with third parties for marketing purposes.
Your phone number is used solely for sending transaction-related notifications through InvoiceOwl.
We use industry-standard security measures to protect your information.
You can request deletion of your phone number from our system at any time.

Contact Information

If you have any questions about our SMS text message program, please contact us:

Email: support@invoiceowl.com
Website: https://invoiceowl.com

For immediate assistance with text messages, reply HELP to any message from InvoiceOwl.